What is pre-funding?
Pre-funding means that a Member must have a credit in their pre-funded account to transact at all outlets.
How do I benefit if I pre-fund my account?
The pre-funding of Members Club Accounts will enable Members to enjoy a discount on all beverage purchases in the restaurant outlets (excluding Tea/Coffee). The current discount will be 10%.
When will the discount on beverage purchases take place?
The discount will be applied when the chit is closed off to your pre-funded account.
How much do I need to pre-fund my account with?
Your pre-funded account must contain sufficient funds to cover your intended purchase.
What is the minimum amount that I can pre-fund?
There is no minimum amount, provided that there are sufficient funds to make a purchase in the restaurant outlet from the pre-funded account.
Why is the Club doing this?
To create a 2-tier pricing structure, where members pay lower beverage prices than guests and functions
What happens if I arrive at the Club and there is no money in my account?
Simply top up your pre-funded account from your debit/credit card. The amount can be the amount that you anticipate spending.
How do I put money in my account?
Hand your membership card and debit/credit card to a Receptionist or F&B staff member and inform them how much to add to your pre-funded account. Alternatively, you can use the online payment portal to pay funds into your account which will reflect within 2 hours. One can pay funds into your account via EFT, but please remember this can take up to 5 business days to reflect in your account.
What happens to money left in my account, do I earn any interest on that amount?
No interest will be earned on credit balances.
I intend on having a function at the Club, do I need to pre-fund with the anticipated amount the function is going to cost?
The Club will require all member functions to be pre-funded. Functions will provide a pro-forma invoiced to be settled prior to the function held at the Club.